Tuesday, July 21, 2015

You had a claim. Now what?

It happened. You had a claim. This one was not fixable on your own and you had to call your agent or company to put the claim in. Now what?

Claims can be a stressful process.  I've worked with my clients after car accidents, home fires, storm damage, and even a death in the family.  Insurance claims are often tied to the most stressful events in our lives.

That's why it's extremely important that you work with an agent and a company that you trust and who you know will be able to walk you through the process.

After an insurance claim, you will be assigned to an adjuster who will evaluate your loss.  Most times, they will come out to take a look at what happened and speak to you. The adjuster will determine the settlement amount based on what is fair to put you back to where you were before the claim and also answer any questions you may have.  

So what happens if things don't go smoothly at first?  Maybe you don't agree on the amount or can't get the right documentation?

That's where I come in.

My job, as your agent, is to also be your advocate.  My office goes to work to help you communicate with your adjuster if there is a problem.  That means that when you need help, we're there.

Yes, sometimes you can get cheaper rates with unknown companies.  And you might love being able to buy online without talking to an agent. Sometimes you also get what you pay for. Cheaper doesn’t always mean better especially when you are up to your eyeballs in paperwork from a claim and you feel like no one is listening to you.

But when it comes down to those stressful moments, it's great to have someone you know on your side. Someone who can explain the process or just to listen if you need to talk.  Call my office today and let us protect your family from the next claim.  

At the Bryan Agency, we are your claim advocates. We have over 20 years of industry experience and 15+ in working in and helping people with claims. We are experts at claims in New Windsor, Long Island and the surrounding New York areas. Have a claims question? Call us at 888.565.2212 or visit us online today!

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